At FastXpressFreight, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our services, website, or support channels.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, company name, billing/shipping address.
• Shipment Details: Pickup and delivery addresses, package contents, dimensions, and weight.
• Payment Information: Processed securely through third-party gateways (we do not store card details).
• Technical Data: IP address, browser type, device information, and usage data from our website.

2. How We Use Your Information

We use the information we collect to:

• Process and manage your shipments and service requests.
• Communicate updates about your orders or services.
• Improve our website, customer service, and logistics operations.
• Send promotional emails (you may opt out at any time).
• Comply with legal and regulatory obligations.

3. Data Sharing and Security

We do not sell or rent your personal information. We only share it with trusted partners when necessary to complete your shipment or provide a service (e.g., carriers, customs, payment processors).

We use secure encryption, firewalls, and access controls to protect your data from unauthorized access, disclosure, or alteration.

4. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze web traffic. You can manage cookie preferences through your browser settings.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Withdraw consent or opt out of communications at any time.

To exercise these rights, contact us at privacy@fastxpressfreight.com.

6. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

7. Contact Us

If you have questions or concerns about our Privacy Policy, please contact:

FastXpressFreight